Trading Standards Scotland warn there has been an increase in reports of online adverts, cold callers and rogue traders offering misleading information about the availability of grants and funding for energy efficiency incentives. It comes amid a soaring number of insulation scams being reported as rogue traders exploit homeowners trying to cut their energy costs.

“I was told not to give the company another penny,” she added. She was also told spray foam insulation is not recommended for the loft as it can prevent proper ventilation. Jana contacted Home Energy Scotland after growing suspicious and discovered the company did not work in partnership with the Scottish Government.

It was all very fast.” The insulation installed in Jana’s loft “I don’t know what possessed me to say okay. He told me the men were round the corner and would only be an hour. “The next day I thought I wanted a couple of days to think about it and phoned the boss. “He came at about 2.30pm and didn’t go away until about 8.40pm at night. He said he was concerned about me and this terrible mould. “The man was very charming and told me it was very urgent to have the insulation,” she said. The company, who STV News has chosen not to name, has since refunded her deposit. Jana, who lives in East Ayrshire, paid a deposit amounting to £776 and was being pursued for the full balance of £5,129.95. He said it likely contributed to the sudden death of her husband, who had cardiovascular disease, and that it may have worsened her asthma.

She claimed the man who visited her home told her the existing insulation was causing lethal black mould that should be removed as soon as possible, showing her a video purported to be of her loft. Jana Bennett, 85, said she was mis-sold spray foam insulation after being contacted by a company for a free home survey. The Crown Office and Procurator Fiscal Service confirmed it is investigating incidents reported by the body and looking into potential criminality. Trading Standards Scotland said a soaring number of insulation scams are being reported as rogue traders exploit homeowners trying to cut their energy costs. An elderly widow was chased by a company for thousands of pounds she has refused to pay after being targeted in a home insulation scam.

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